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Lakeside Physical Therapy
& Sports Medicine
Home / Patient Information / Appointments


Check in

Please call ahead to schedule an appointment. However, we are aware that emergencies arise. We will attempt to accommodate your needs as quickly as possible. You may call 704-316-1280 to schedule your appointment. We do require a 24-hour notice to cancel your appointment. It is important to bring your insurance card and a list of your current medications to each appointment. Allow time to copy your insurance cards and update any information in your chart. New patients should arrive 30 minutes before their scheduled appointment.

New patients

Our office welcomes new patients. Call 704-316-1280 to schedule your new patient appointment. We advise that you check with your insurance provider to ensure that our office accepts your insurance. Most insurance companies provide an 800 number on the member's card and they can assist you with that information. We ask that new patients arrive 30 minutes prior to the scheduled visit. You will be asked to complete a registration form and a history form. Please bring all insurance cards.

After hours support

For a life-threatening emergency, dial 911 immediately. Should you need us after normal office hours, please contact Novant Health Lakeside Family Physicians Urgent Care


We observe the following holidays: New Year's Day, Good Friday, Memorial Day, July 4, Labor Day, Thanksgiving and Christmas. On most holidays, our Urgent Care office is open from 8 a.m. to 5 p.m. Our Urgent Care office is located at 19620 West Catawba Avenue, Cornelius(704-384-1775).


All insurance co-payments and deductibles are due at the time of service. If we do not have a contracted arrangement with your insurance plan, you will be expected to pay in full at the time of service.



Monday to Thursday
7 a.m. to 6 p.m.

7 a.m. to 4 p.m.