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Important information about the future of your care.

Wednesday, February 03, 2016

Dear patient,

We have news that will affect your future care.  We regret to inform you that Novant Health Lakeside Physical Therapy & Sports Medicine in Mooresville will close on Friday, March 4.  It has been our privilege to get to know each of you, and to participate in your care.

Your medical record will remain with Novant Health, and you may choose to continue your care at our Huntersville office, located at 14330 Oakhill Park Lane, Suite 115. Should you choose to continue care with another provider outside Novant Health and want to transfer your records, you will need to sign a medical record release form. We will be happy to help you get referred to another office of your choice. Either way, please contact our office and we will be happy to help you.

To request that your medical records be sent to a new provider or to obtain a copy yourself, please complete the Authorization to Disclose Protected Health or Billing Information form. You can submit this form in one of the following ways:

  • Via fax: 704-316-9556
  • Via email: RPG635@novanthealth.org
  • Via mail: 3701 Arco Corporate Drive, Suite 600, Charlotte, NC 28273

Please note that there is no charge to have the medical records sent directly to another healthcare provider. There may, however, be a fee associated with obtaining copies of the requested medical records for yourself.

If you have any questions or concerns about this news, or if we can do anything to assist you at this time, please feel free to contact us at 704-316-1280. Thank you for your support and understanding.


Sincerely,
The therapists and staff at Novant Health Lakeside Physical Therapy & Sports Medicine

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